I am a product design leader and strategic partner — someone who sets UX direction, shapes business decisions through design, and builds teams that deliver human-centred work with measurable impact. I bring a balanced perspective to every strategic conversation, advocating for both the user and the business, and use discovery, research, and workshops to define long-term vision that short-term features ladder up to.
I am currently Lead Product Designer at Shutterstock, responsible for the e-commerce business across Shutterstock's owned marketplaces. I lead a team of 3 designers, set the UX strategy, and partner closely with product and executive leadership to ensure design is driving — not just supporting — business outcomes.
Experience
Work history
Shutterstock
Lead Product Designer
- Responsible for all Shutterstock owned marketplaces including Shutterstock, Premiumbeat, Pond5, and TurboSquid
- Leads a team of Senior Product Designers that consistently delivers impactful human-centred experiences that meet user needs and business goals
- Brings a balanced perspective and thoughtful decision-making to strategic discussions, advocating for both user-centricity and business needs
- Drives strategic decisions around the future direction of Shutterstock's products — establishing the long-term UX vision and ensuring short-term features ladder up to a cohesive user experience
- Drives project priorities in alignment with larger product goals, and coordinates allocation of resources within the design team
- Led a full scope redesign of e-commerce pricing pages resulting in a 20% lift in conversion and an 8% decrease in customer care calls and cancellations
- Led a large cross-functional redesign and simplification of global navigation
- Led the design strategy for pay by credit card for enterprise business, resulting in a 5% decrease in delinquent accounts and significant increase in customer satisfaction
- Created two mentorship programmes — one for the product/UX org and another for Women@Shutterstock, adopted as a company-wide programme as of 02/2025
Senior Product Designer
- Responsible for Shutterstock Business Solutions (B2B) rebrand and user experience improvements
- Improved user experience for native apps team using design strategy, rigorous A/B testing, and user testing
09/2019 – Present
Priceline
Product Designer
- Designed and strategized components for home, landing, checkout, and customer account pages
- Conducted and synthesized user interviews to develop company-wide personas
- Orchestrated design workshops across cross-functional teams
- Created a design system for the email team
03/2015 – 09/2019
FactSet
Product Designer
- Designed and managed complex visual identity systems within desktop, mobile, and web environments
- Designed for responsive web platforms, Android, and iOS
- Created complex, multi-level infographics and data visualisations from supplied financial data
2013 – 2015
Synergy Corporate Technologies
Web Designer
- Conceptualised and designed intranets, extranets, and public-facing websites for clients including Nintendo, Uncle Ben's Rice, and Oakley
- Maintained brand identity for clients as well as internally
2012 – 2013
The Lawyers Group
Web Designer
- Worked closely with the in-house web developer to create and maintain websites and mobile campaigns
- Designed all printed advertising materials and assisted in editing commercials
2011 – 2012
Education
Academic background
University of Central Missouri
BFA in Communication Arts
2006 – 2009
Certifications
Credentials
UX Certified in UX Management
Nielsen Norman Group
2026
Pricing and packaging (PMCI-1)
Pragmatic Institute
2026
Business Strategy & Design
Pragmatic Institute
2024
JavaScript Certificate
General Assembly
2017
Skills
Tools & capabilities
Design tools
Figma · Sketch · Adobe Creative Suite · InVision
Research & strategy
Usability testing · User interviews · Surveys · Journey mapping · Affinity mapping · Heuristic evaluations · Concept mapping · Personas · Storyboarding · Design research · UserZoom
Analytics & metrics
Google Analytics · Business metrics · Writing OKRs
Leadership
Team leadership · Stakeholder management · Workshop facilitation · Mentorship · HTML / CSS · JavaScript
Currently
Current interests
Learning
Oil painting, pottery, pilates, origami
Reading
Shuggie Bain, A Drop of Corruption, Hamnet
Watching
The Pitt, Ponies, The Wire
Listening
Lofi beats playlist, Black Atlass, 90s Rock
Playing
Blue Prince, Tears of the Kingdom, Split Fiction
Eating
Tacos, salmon, sushi, cookies